Troubleshoot
| Warning | |
|---|---|
 | CAUTION
Contact a EUROM authorized professional:
|
The following problems can occur:
| Problem | Cause | Solution | Safety instruction |
|---|---|---|---|
| The device does not start. | Plug not in the power outlet. | Plug the power plug into the socket. | Make sure the device is off. |
| Power outlet not working. | Use another power outlet. | Make sure the device is off. | |
| Extension cord broken. | Contact a EUROM authorized professional. | Do not use the device. | |
| Fluctuating pressure. | Pump is sucking in air. | Contact a EUROM authorized professional. | Do not use the device. |
| Valves are dirty, worn or broken. | Contact a EUROM authorized professional. | Do not use the device. | |
| Pump seal work. | Contact a EUROM authorized professional. | Do not use the device. | |
| The nozzle is partially blocked. | Clean the nozzle. | Make sure the device is off and drained. | |
| Device stops. | Blown fuse. | Contact a EUROM authorized professional. | Do not use the device. |
| Active thermal safety. | Allow to cool and remove the cause of overheating. |
Make sure the device is off.
|
|
| Do not use the device while cooling off. | |||
| Nozzle is partially blocked. | Clean the nozzle. | Make sure the device is off and drained. | |
| Blown fuse. | Electrical installation is too light. | Connect to an installation with a higher amperage. | Make sure the device is off when switching to another electrical installation. |
| Do not use an extension cable. | Make sure the device is off when removing the extension cable. | ||
| Device vibrates. | Air in the water supply hose. | Allow it to escape by running water through the device while it is switched off. |
Make sure the device is off. |
| Problem with the water supply. | Do not use an excessively long or thin hose (min. 1/2”.) | Make sure the device is off and drained when changing a hose. | |
| The nozzle is partially blocked. | Clean the nozzle. | Make sure the device is off and drained. | |
| The water inlet filter is dirty. | Clean the water filter. | Make sure the device is off and drained. | |
| There is a kink in the hose. | Straighten the hose. | Make sure the device is off. | |
| The device regularly starts and stops by itself. | Pump or jet lance are leaking. | Have them repaired or replaced. | Contact a EUROM authorized professional. |
| The device starts but does not supply water. | Pump, hose or accessories are frozen. | Allow them to thaw and check them. | Do not use the device. |
| No water supply. | Ensure that there is a water supply. | Make sure the device is off while checking the water supply. | |
| Filter blocked. | Clean the filter. | Make sure the device is off and drained. | |
| Nozzle blocked. | Clean the nozzle. | Make sure the device is off and drained. |